Shipping Information
OassisPro Shipping Information
Email: supportteam@oassispro.com
At OassisPro, we take pride in offering FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days to process and dispatch your order after placement. Dispatch occurs when your order is handed to our shipping carrier, in route to your specified address. During peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times: Delivery times depend on various factors, primarily your location. Refer to estimated delivery times for your country:
🌍 United States:14-28 Days
During peak times and holidays, carriers may face delays outside our control. For worldwide shipping, customs delays may occur, extending the delivery timeframe.
Order Changes and Accurate Shipping Details: Customers must ensure accurate shipping details at checkout. Incomplete or inaccurate details may cause delays or order cancellation. For address issues, our support team will email within 3 business days to verify. Failure to respond permits order cancellation.
To amend shipping details within 24 hours, email us at supportteam@oassispro.com. Changes after this period are not guaranteed.
Delayed Delivery: We understand the importance of timely delivery. Unforeseen factors like weather conditions or courier issues may cause delays. We'll collaborate with couriers to expedite delivery despite challenges.
Product availability, address verification, or payment processing issues may also delay orders. We'll promptly notify you of any issues.
OassisPro isn't liable for external delays beyond our control. While we can't guarantee an exact delivery date, we'll keep you updated and assist where possible.
Lost or Stolen Packages: If your package is lost or stolen after being handed to the courier, contact us at supportteam@oassispro.com. We'll assist and liaise with the courier. File a claim with the courier, as we're not responsible for lost or stolen packages.
Policy Changes: OassisPro reserves the right to modify this Shipping Policy without notice. It's the customer's responsibility to review the latest version before purchasing and using our products.
By purchasing and using OassisPro products, customers indicate acceptance of this Shipping Policy, including any modifications.
We encourage customers to periodically review this policy for updates. For questions or concerns, contact us.