Returns & Refunds Policy

OassisPro Refund Policy

Email: supportteam@oassispro.com

At OassisPro, we are dedicated to providing you with products that address your unique needs. We firmly believe in the efficacy of our solutions and recommend a minimum trial period of 21 days to experience their full benefits. If, after 21 days and within our 60-day money-back guarantee, you find yourself unsatisfied for any reason, please reach out to us at supportteam@oassispro.com.

Cancellation Policy

Please be aware that any alterations or cancellations to an order must be made within 24 hours of placement. Once this window passes, accommodating your request might be challenging as the order would likely have entered the processing phase. If you do cancel within 24 hours, we commit to processing your refund within 7 business days.

60-Day Money Back Guarantee

We are confident in the effectiveness of our products and encourage you to embark on a 21-day trial to unlock the full potential of OassisPro. Should you remain dissatisfied and wish to return items, you may do so within 60 days, although shipping fees (if applicable) are non-refundable.

To initiate a return, kindly connect with our support team through the form on our Contact Us page or send a direct email to supportteam@oassispro.com. For a swift return process, provide your Order Number or the Name and Email Address used for the order.

Damaged Items

We take utmost care in packaging to prevent damage during shipping. Items are considered damaged if they have defects or physical breakage. If your item arrives damaged, notify us within 72 hours of delivery. Send an email to supportteam@oassispro.com with a clear photo of the damage. We will assess eligibility for a replacement at no cost to you. We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive for timely deliveries, we cannot be held accountable for delays beyond our control, including those from the courier, customs, or other unforeseen factors during shipping. For delivery issues, contact the courier directly. We do not take responsibility for lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for ensuring the correct shipping address at checkout. If incorrect and we are not notified within 24 hours of order placement, you will not be entitled to a resend or refund.

Please note that we reserve the right to modify this Return & Refund Policy at any time. Customers are responsible for reviewing the most recent version before purchasing and using OassisPro products. By purchasing and using our products, customers indicate their acceptance of this policy.